Why Freedom
Hundreds of companies trust us with their direct marketing needs. With our consistent leadership team and vision, we provide leading-edge technology solutions to a variety of clients, all with unique marketing programs.
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We Are Your Strategic Execution Partner
Freedom’s goal is to become a Strategic Execution Partner for our clients — we strive to become an integral part of our clients’ entire business planning process. We are focused on our loyalty to our clients, employees, and suppliers. We value these partnerships, are passionate about what we do, and infuse that passion into our streamlined processes. We are driven to help our clients adapt and thrive in an ever-changing economic environment.
Freedom’s philosophy is based upon listening to our clients and anticipating their needs on key business initiatives. We are able to take immediate action to service our clients’ evolving requirements and invest in equipment to drive future efficiencies and new capabilities within the direct mail supply chain. We are a family-owned, privately-held organization which allows us to nimbly and quickly adapt to changing customer and market conditions. Our sole focus is the Direct Mail supply chain: from format design to data and complete production services, fulfillment, postal optimization, delivery and mailing operations, to in-home date performance. Our knowledgeable associates embrace technological advances throughout all processes.
We Have A Strong Connection With The USPS
As a National USPS Account, Freedom has an excellent relationship with the USPS community. We are Board Members at PostCom, participants in MTAC workgroups, and active partners with the USPS in technology and system development. Our in-house postal support and analysis team works closely with the USPS to stay informed on postal regulations, promotions, and rate increases.
We are Dedicated to Total Quality Management
Freedom is agile and customer-centric. We believe in long-term partnerships that continuously drive value to our clients. TQM methodology is infused into all of our processes, and maintaining quality guidelines are inherent in the responsibility of all employees.
We are continuously upgrading our equipment, processes and procedures in terms of efficiencies, technology, capability, and capacity. We follow best practices of LEAN, Total Quality Management (TQM), 360 Reviews, SWOT, Continuous Improvement, FMEA, G7 and several ISO certifications in both our manufacturing and IT/data processing environments.
We drive consumer responses through integrated, focused marketing solutions across multiple channels.
Format Design
Freedom offers in-house creative services supporting all five of our manufacturing facilities. Our graphic designers create formats suitable for production within our manufacturing platform. We offer format layouts, paper mockups, color comps, and design templates to our clients nationwide. Our Creative Services department works in conjunction with our Manufacturing team to ensure the successful design of our products, as well as with our Postal Support team to ensure all formats are approved by the United States Postal Service.
Vertical Market Expertise & Insight
Our state-of-the-art, end-to-end integrated marketing platform drives highly relevant and targeted results. We maximize marketing ROI for our clients across many vertical markets including: financial services, insurance, telecommunications, healthcare, travel & leisure, retail, automotive, and non-profit organizations. Freedom is Enabling Imagination® to ensure the right message is delivered to the right audience at the right time across multiple marketing channels.
Efficient Workflow: Cycle-Time Reduction/Speed-to-Market
Through the use of new technology, improved speed-to-market reduces front-end file processing time. These improvements provide a versatile and flexible manufacturing platform (inline, offline, litho, digital production), scheduling and estimating systems, and highly customizable postal and logistics planning and execution. Freedom’s comprehensive “under-one-roof tool-box” allows for maximum collaboration opportunities with our clients to not only improve cycle-time and speed-to-market, but examine significant cost savings opportunities as well. By seamlessly partnering with clients, Freedom can improve workflow and streamline end-to-end processes.
“Imagination is everything. It is the preview of life’s coming attractions.” – Albert Einstein
Direct Mail & Fulfillment is in Our DNA.
Freedom combines technology with savvy industry expertise to offer one of the most robust direct mail and postal/logistics optimization platforms available in the market. We maximize savings on postage while leveraging sophisticated mail tracking, reporting, and analytics.
The implementation of Lean Manufacturing principles within all of Freedom’s facilities has fostered a culture of empowerment and innovative thinking across our organization. Our staff is trained in the principles of TQM/Six Sigma and receives continual on-site technical training to perfect our trade skills. All employees are encouraged to grow both horizontally and vertically within Freedom. Many opportunities are available for continued growth, including career path planning, management succession planning, and our very own “Freedom University”: our in-house continual education program designed to help employees sharpen their professional skills in a variety of topics specific to job skills training, personal skills training, career path mobility, and empowerment.
We’re Invested In Our Craft
Freedom’s technology-driven focus has played a major role in our evolution of print over the past three decades. We’ve invested in our equipment as well as our people through training, mobility, and empowerment. Our key capabilities mirror each facility, adding significantly to the flexibility, disaster recovery, and capacity of Freedom’s entire platform.
Freedom is PCI certified, HITRUST CSF certified, and SOC-2/Type II audited to ensure privacy and security standards are met across all facets of manufacturing and data processing. Our security certifications cover all of our facilities, servers, equipment, and mailing processes/procedures:
- SOC 2/Type II Audited
- SFI & FSC Certified
- PCI DSS Certified
- PHI/PII/HIPAA Compliant
- G7 Master Qualified
- HITRUST CSF Certified
- Blue Canopy Environmental Ranking
- Eco Vadis Silver Rating – Corporate Sustainability & Responsibility Status
Financial Strength
Freedom has been family-owned since its inception in 1986.
We are committed to investing in data-driven, cutting-edge technologies that will keep us at the forefront of our industry for decades to come.
“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” – Benjamin Franklin
Leaders in the Industry.
Our collaborative onboarding procedures ensure all parties are informed and aware of multi-step processes and how each department is responsible for our clients’ products along the way.
Home-Grown Solutions
Our clients can utilize all that Freedom has to offer, including ConnectExecute®, our proprietary campaign management system, as well as our robust postal optimization platform, and in-house mail tracking system: EAGLETRAC.
Lean Manufacturing and Security Certifications
All of Freedom’s systems, resources, data services, application development, and training of our employees revolves around what drives direct mail success. Freedom proudly practices TQM/Lean Manufacturing operating principles throughout its four facilities nationwide. Our extensive data-driven print manufacturing footprint (800,000 sq. ft.) is essentially “under one roof”, providing versatility, flexibility, and repetition. Our Security Certification Training supports our annual auditing processes for PCI, PII, HIPAA, HITRUST CSF, and SOC 2/Type II, which cover all of our facilities and equipment.
