Why Freedom

Hundreds of companies trust us with their direct marketing needs. With our consistent leadership team and vision, we provide leading-edge technology solutions to a variety of clients, all with unique marketing programs.

Let Us Help You Get Started Today

Industrial gears etched with inspirational words including idea, planning, success, teamwork, strategy, vision, and goals.

Collaboration

Your Strategic Partner for Direct Mail Success

gAt Freedom, collaboration is at the heart of everything we do. We don’t just execute… we partner with you to align strategy and production, ensuring every campaign delivers maximum impact. Our team anticipates your needs, adapts quickly, and invests in technology that enables you to thrive in an ever-changing economic environment.

As a family-owned leader focused solely on the direct mail supply chain, we bring unmatched expertise from format design to data, production, postal optimization, and delivery. With Freedom, you gain a partner who makes complexity simply—so you can focus on results.

Client testimonial:
“I’m proud of our partnership with Freedom. Keep up the great work.”  — 
Head of Direct Mail at a leading financial services provider

Smiling multiethnic staff at the wall with stickers on a meeting in the company.

Strongly Connected With The USPS

As a National USPS Account, Freedom has an excellent relationship with the USPS community. We are Board Members at PostCom, participants in MTAC workgroups, and active partners with the USPS in technology and system development. Our in-house postal support and analysis team works closely with the USPS to stay informed on postal regulations, promotions, and rate increases.

3D rendered illustration of a jigsaw puzzle in gray with a single piece in bright blue, printed with the letters, TQM.

Dedicated to Total Quality Management

Freedom is agile and customer-centric. We believe in long-term partnerships that continuously drive value to our clients. TQM methodology is infused into all of our processes, and maintaining quality guidelines are inherent in the responsibility of all employees.

We are continuously upgrading our equipment, processes and procedures in terms of efficiencies, technology, capability, and capacity. We follow best practices of LEAN, Total Quality Management (TQM), 360 Reviews, SWOT, Continuous Improvement, FMEA, G7 and several ISO certifications in both our manufacturing and IT/data processing environments.

Imagination

Enabling Imagination® Across Every Channel

Freedom empowers marketers to craft campaigns that stand out, combining creativity with flawless execution. 

Our in-house creative team works hand-in-hand with manufacturing and postal experts to ensure every design is optimized for production and USPS compliance. 

From innovative formats to color comps and mockups, we make it easy to bring your ideas to life and deliver results that matter.

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Vertical Market Expertise & Insight

Our state-of-the-art, end-to-end integrated marketing platform drives highly relevant and targeted results. We maximize marketing ROI for our clients across many vertical markets including: financial services, insurance, telecommunications, healthcare, travel & leisure, retail, automotive, and non-profit organizations. Freedom is Enabling Imagination® to ensure the right message is delivered to the right audience at the right time across multiple marketing channels.

Format design and strategy; direct mail project management; data solutions and business continuity; mailing and delivery solutions, measuring results.

Faster, Smarter Direct Mail Execution

Accelerate your speed-to-market with Freedom’s advanced technology and streamlined workflows. Our integrated platform combines flexible production options—digital, litho, inline, and offline—with intelligent scheduling and postal optimization to reduce cycle time and cut costs. 

By partnering with Freedom, you gain an end-to-end solution under one roof, designed for collaboration and efficiency. From file processing to final delivery, we help you move faster, adapt quickly, and maximize ROI in every campaign.

“Imagination is everything. It is the preview of life’s coming attractions.”

– Albert Einstein

Organization

Direct Mail & Fulfillment is in Our DNA.

Freedom combines technology with savvy industry expertise to offer one of the most robust direct mail and postal/logistics optimization platforms available in the market. We maximize savings on postage while leveraging sophisticated mail tracking, reporting, and analytics.

The implementation of Lean Manufacturing principles within all of Freedom’s facilities has fostered a culture of empowerment and innovative thinking across our organization. Our staff is trained in the principles of TQM/Six Sigma and receives continual on-site technical training to perfect our trade skills. All employees are encouraged to grow both horizontally and vertically within Freedom. Many opportunities are available for continued growth, including career path planning, management succession planning, and our very own “Freedom University”: our in-house continual education program designed to help employees sharpen their professional skills in a variety of topics specific to job skills training, personal skills training, career path mobility, and empowerment.

Direct mail marketing flow chart: 1 Partnership Philosophy; 2 Under one roof methodology; 3 Employee engagement; 4 Cross vertical growth strategy.

We're Invested In Our Craft

Freedom’s technology-driven focus has played a major role in our evolution of print for nearly four decades. We’ve invested in our equipment as well as our people through training, mobility, and empowerment. Our key capabilities mirror each facility, adding significantly to the flexibility, disaster recovery, and capacity of Freedom’s entire platform.

Freedom is PCI certified, HITRUST CSF certified, and SOC-2/Type II audited to ensure privacy and security standards are met across all facets of manufacturing and data processing. Our security certifications cover all of our facilities, servers, equipment, and mailing processes/procedures:

Route to Success, path leading up to summit of a mountain.

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.”

– Benjamin Franklin

Financial Strength

Freedom has been family-owned since its inception in 1986.

We are committed to investing in data-driven, cutting-edge technologies that will keep us at the forefront of our industry for decades to come.

Implementation

Leaders in the Industry.

Our collaborative onboarding procedures ensure all parties are informed and aware of multi-step processes and how each department is responsible for our clients’ products along the way.
Team effort to solve a jigsaw puzzle.

Home-Grown Solutions

Our clients can utilize all that Freedom has to offer, including ConnectExecute®, our proprietary campaign management system, as well as our robust postal optimization platform, and in-house mail tracking system: EAGLETRAC.
Continuous Improvement Concept On Virtual Screen.

Lean Manufacturing and Security Certifications

All of Freedom’s systems, resources, data services, application development, and training of our employees revolves around what drives direct mail success. Freedom proudly practices TQM/Lean Manufacturing operating principles throughout its four facilities nationwide. Our extensive data-driven print manufacturing footprint (635,210 sq. ft.) is essentially “under one roof”, providing versatility, flexibility, and repetition. Our Security Certification Training supports our annual auditing processes for PCI, PII, HIPAA, HITRUST CSF, and SOC 2/Type II, which cover all of our facilities and equipment.

Case Studies

As your Strategic Execution Partner, Freedom can help streamline your direct marketing processes.

Postal Optimization

Privacy Mailings Deliver Millions in Cost Savings

Client:

Leading consumer and commercial banking with 2,200 bank branches in major U.S.

Campaign Optimization

Postal Optimization and Campaign Management Tools Drive Savings

Client:

One of the largest financial services firms in the United States

Production Efficiency

Perpetual Manufacturing Platform

Client:

Major U.S. health insurance associations in the country

Creative Testing

New Format Design Success

Client:

Advertising agency focusing on non-profits handling rescue missions throughout the United States

Creative Testing

New Format Design Drives Response Increase

Client:

Major guaranteed life insurance issuer

Campaign Optimization

Loyalty Program Spending Reduced $500M

Client:

One of the world’s leading passenger and cargo carriers providing regional feeder services

Production Efficiency

Inline Imaging Reduces Cycle Time and Increases Creative Potential

Client:

Landscaping subsidiary providing landscape design, installation and maintenance

Campaign Optimization

Geocoding Drives Targeted Prospects to Local Seminars Increasing Lift & ROI

Client:

Industry-leading healthcare services provider in the United States

Production Efficiency

Converting to 4-color Variable DP Reduces Cycle Time, Costs & Increases ROI

Client:

Non-profit, non-partisan organization

Campaign Optimization

Consumer Lending Response Increases 58%

Client:

A consumer lending subsidiary with more than 2,000 locations in North America

Postal Optimization

Attaining Critical In-Home Windows While Achieving Significant Postal Savings

Client:

Leading nationwide financial institution, automative finance division

Campaign Optimization

$25 MICR Check Drives Revenue

Client:

National retail pharmacy chain offering prescription drugs

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